HANDLING PEOPLE

                        FUNDAMENTAL TECHNIQUES IN HANDLING PEOPLE

PRINCIPLE 1

Don’t Criticize, Condemn or Complain

      When dealing with people, let us remember we are not dealing with creatures with logic. We are dealing with creature of emotions, creatures of bruiting with prejudices and motivated by pride and vanity. Bitter criticism caused sensitive.  Confucius ones said “Don’t complain on the snow on your neighbour’s roof when your own doorstep is unclean.” Any fouls can criticize, condemn and complain and most fools do. But it takes character and self-control to be understanding and forgiving. Instead of condemning people, let’s try to understand them. Let’s try to figure out why they do what they done. That’s a lot more profitable and intriguing than criticism and it’s breeds sympathy, tolerance and kindness.

PRINCIPLE  2

Give Honest and Sincere Appreciation

        The difference between appreciation and flattery? This is simple.  One is sincere and the other is insincere. Ones come from the heart out, ones from the mouth out. One is unselfish the other selfish. One is universally admired and the other is universally condemned. Flattery is telling the other person precisely what he thinks about himself. Honest appreciation got result where criticism and ridicules failed. 

PRINCIPLE 3

Arouse in the Other Person an Eager Want

      If there is any one secret of success it lies in the ability to get the other person’s point of view and see things from that person angle’s as well as from your own. Looking at the other person’s point of view and arousing in him an eager want for something is not to be constructed as manipulating that person so that he will do something that is only for your benefits and his detriment. Each party should gain from the negotiation.